Returns Policy: What You Need to Know

At Rocket Dog Shoes, we want you to love every pair that comes your way. That's why we have a straightforward returns policy in place to ensure that you're completely satisfied with your purchase.

To be eligible for a return, please make sure the item is returned in its original condition with all labels and packaging intact. This includes any tags, boxes, and other materials that came with the product.

If you need to initiate a return, simply contact us within 21 days of receiving your order (unless the item is faulty). We'll provide you with a returns form and instructions on how to send the item back to us.

Important Return Conditions

* The item must be returned in its original condition, including all packaging and labels.

* The item should be returned within 21 days of purchase (unless faulty).

* Please ensure that the item is unused and fully re-saleable.

By following these simple steps, you can easily return any unwanted items to us. If you have any questions or concerns about your delivery, please don't hesitate to get in touch with our customer service team.

Delivery Information

Please note that this product is only eligible for standard delivery within the United Kingdom. In some cases, other products may be delivered separately and arrive at different times. We'll always do our best to keep you updated on your order's status.

Thank you for shopping with Rocket Dog Shoes. We appreciate your business and look forward to helping you find the perfect pair of shoes!

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